At Looney & The Coons, each item is made to order especially for you. Because of this, we do not accept returns or exchanges for reasons such as ordering the wrong size, changing your mind, or buyer's remorse.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival and contact us as soon as possible if there is a problem.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery.
Please include:
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Your order number
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A brief description of the issue
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Clear photos showing the defect or incorrect item
Once we review your request, we will work with our print partner quickly to resolve the issue. If approved, we'll provide a replacement or refund at no additional cost.
Non-Returnable Items
We cannot accept returns or exchanges for:
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Incorrect size or color selected during checkout
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Buyer's remorse or change of mind
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Normal wear and tear
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Damage caused by misuse, improper care, or accidents
Please review product descriptions and sizing charts carefully before placing your order.
Refund Processing
If a refund is approved, it will be issued to your original payment method. Processing times may vary depending on your payment provider or financial institution.
Contact Us
If you have any questions about your order or believe you received a defective item, please contact us at:
We'll be happy to help.
This policy was reviewed by Luna. BK wanted to accept returns in exchange for treats. Ziggy attempted to eat the paperwork.
Returns & Refunds
Last Updated: July 2026